If you want to contact the technical team by phone, there are several lines for different countries. The details can be found on the site
. The broker's operators work 24 hours on weekdays. You can also find BDSwiss on many social networks.
BDSwiss also offers Negative Balance Protection (NBP) as part of the Client Agreement, therefore, in the event of a negative balance in the Client's Trading Account due to Stop Out, the Company will make an appropriate adjustment to the full negative amount so that the Client does not incur losses in accordance with their Negative Policy balance.